Shipping policy

Order Processing

All orders are processed within 1–3 business days after payment is received. Orders are not shipped on weekends or holidays.

During busy periods, promotions, or sales events, processing times may be slightly longer.

Shipping Origin

Most orders are shipped from our warehouse in China.

We also ship certain items from our U.S. warehouse, our Etsy shop, depending on product availability and order location.

https://www.etsy.com/shop/JzBeadworks

https://www.etsy.com/shop/jzjewelrysupplies

Shipping Methods & Delivery Time

Shipping times depend on the shipping method selected at checkout and the shipping origin.

Estimated delivery times:

  • Economy Shipping: 7–15 business days
  • Standard Shipping: 5–10 business days

If you need your items to arrive sooner, you can order from our Etsy shop: 

https://www.etsy.com/shop/JzBeadworks

https://www.etsy.com/shop/jzjewelrysupplies

Please note that delivery times are estimates only and are not guaranteed. Shipping carriers and customs processing may occasionally cause delays.

Tracking Information

Once your order has shipped, you will receive a tracking number via email. Tracking updates may take 12–48 hours to appear in the carrier’s system.

Incorrect Shipping Address

Customers are responsible for providing the correct shipping address at checkout.

If a package is returned due to an incorrect or incomplete address, the customer may be responsible for additional shipping charges to resend the package.

Delivered but Not Received

If tracking shows that your package has been delivered but cannot be located, please:

  • Check with neighbors or household members
  • Check around your delivery location
  • Contact your local post office or mail carrier

Jzbeads is not responsible for packages confirmed delivered by the shipping carrier.

Customs & Import Duties

International shipments may be subject to customs inspections, import duties, or taxes depending on the destination country.

These charges are the responsibility of the customer.

For customers in the United States, orders are shipped duty-free and typically do not incur any import duties or additional customs charges.

Shipping Delays

Shipping delays may occur due to:

  • Customs processing
  • Weather conditions
  • Carrier delays
  • Holidays or peak seasons

Jzbeads is not responsible for delays caused by shipping carriers or customs.

Lost Packages

If your package appears to be lost in transit, please contact us and we will assist you in working with the shipping carrier to locate the shipment.

Contact

If you have any questions about shipping, please contact Jzbeads through our website or Etsy shop.